Privacy Policy of nova-tms.com
Effective from 9 October 2026.
1. Data controller
The controller of your personal data is Nova Tracking Europe sp. z o.o., ul. Piątkowska 116/A10, 60-649 Poznań, Poland, entered in the National Court Register (KRS) under number 0000710448, NIP (tax ID) 9532738627, REGON 369098993.
For any matters concerning personal data, contact us at info@nova-tms.com or in writing at our registered address.
2. What data we process and why
When you use the contact form or contact us by e-mail or phone, we process the data you provide, e.g. your name, e-mail address, phone number, company name, information about your company given in the form and the content of your message.
We use it to reply, to provide information about nova:tms (including arranging a demo) and to handle the correspondence related to your enquiry. After you submit the form, we send an automatic confirmation to the e-mail address you provided. We may record enquiries and correspondence in our CRM system.
The legal basis is our legitimate interest in handling enquiries and business contacts — Article 6(1)(f) GDPR. If the contact concerns entering into a contract with you directly, the basis is also taking steps at your request prior to entering into a contract — Article 6(1)(b) GDPR.
Providing your data is voluntary, but without contact details we will not be able to reply. Submitting the form does not subscribe you to a newsletter.
The form is protected against automated spam. Submissions recognised as sent by bots are not processed further.
3. Who may receive the data
Your data may be processed by providers of services that support our business, only to the extent necessary to provide those services and under agreements concluded with them:
- website hosting — Google Cloud (Google Cloud EMEA Ltd), servers in the European Union,
- sending e-mails from the form — Twilio SendGrid (Twilio Inc., USA),
- e-mail and IT services — providers we use in our day-to-day operations.
When you use the website, your browser also connects to external services, which thereby receive, among other things, your IP address:
- Google Maps on the contact page — Google Ireland Ltd and Google LLC (USA),
- company logos shown on the website — Logo.dev (USA).
Transfers outside the European Economic Area. Some of these providers are based in the USA or may process data in the USA. Such transfers are based on the European Commission's adequacy decision (EU-US Data Privacy Framework) for entities certified under that framework, or on standard contractual clauses approved by the European Commission. You can obtain a copy of the safeguards by writing to info@nova-tms.com.
4. How long we keep the data
We keep the data for as long as needed to handle your enquiry and the related correspondence. After that, we may keep the data necessary to establish, pursue or defend legal claims until the applicable limitation period expires.
If your enquiry leads to a contract, we continue to process the data as described in that contract.
5. Your rights
Under the GDPR you may request access to your data, its rectification, erasure or restriction of processing. You may also object to processing based on our legitimate interest. The right to data portability applies in the cases provided for in the GDPR.
You also have the right to lodge a complaint with the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych, ul. Stawki 2, 00-193 Warsaw, Poland, uodo.gov.pl) or with the supervisory authority in your country of residence.
Data from the form is not used for decisions based solely on automated processing that produce legal effects concerning you or similarly significantly affect you.
6. Cookies and browser storage
The website does not use analytics or advertising tools. We only use necessary cookies and browser storage to:
- remember the selected website language,
- remember that you closed the notice at the top of the page,
- remember the selected theme (light or dark),
- keep you signed in to the investor area.
The Google map embedded on the contact page may store Google's own cookies. Their use is described in Google's privacy policy. You can delete or block cookies at any time in your browser settings.
7. Changes to this policy
We may update this policy, e.g. when the services on the website or our providers change. The current version is always available on this page, with its effective date at the top.